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Venue Owners FAQs

Flockx Venue Owners App Mockups

Where can I find my business profile?

Your business profile has already been created. To view your venue, follow these steps:

  • Find the ArtPrize Community: click on the Flockx logo in the navigation bar, type in ArtPrize and click on the card
  • Find your venue: in the venue section, click on view all and you can type your venue name into the search bar and click on the card.

How can I edit my business profile details or my business profile image?

To edit your business profile page, follow these steps:

  • Access Your Profile: Tap on your profile icon located in the bottom navigation bar.
  • Start a Chat with Your Sidekick: Tap on your sidekick to open the chat.
  • Send Your Request: Share the changes you want to make with your sidekick. Our team will review your request and update the information on the Flockx platform.
  • Processing Time: Please note that updates are not immediate; our team typically handles these requests within 24-48 hours.

How can I add, edit, and remove events to my business?

To add events to your business, follow these steps:

  • Open Your Profile: Tap on your profile icon in the bottom navigation bar.
  • Chat with Your Sidekick: Tap on your sidekick to start a chat.
  • Request to Add an Event: Let your sidekick know that you’d like to add an event. Your sidekick will ask for details such as the event name, description, images, start/end dates, and times.
  • Processing Time: Once you provide the information, our team will review and add the event to the platform. Please allow 24-48 hours for the event to be posted.

Do I need to claim my business to make changes?

No, the email addresses you have provided to ArtPrize for your Venue Managers have been linked with your venue.

How can I get in touch with flockx?

There are several ways to get in touch with FlockX:

  • Email: You can reach us at contact@flockx.io
  • Website Chat: Visit our website where you can use Intercom to chat directly with our team.
  • In-App Contact: If you're using the FlockX app, you can reach out to us through your profile settings page. Look for the 'Leave Feedback' or 'Support' buttons to get in touch.