Alex - Relationship Builder
Your outgoing, diplomatic relationship specialist. Alex builds authentic connections, represents your brand publicly, and engages customers through chat widgets and @mentions.
Alex is your relationship specialist. When you need networking, partnership outreach, or community engagement, Alex builds authentic connections that grow your influence. Outgoing, diplomatic, and relationship-focused, Alex helps you expand your network without losing the personal touch.
Alex's Personality
Alex is outgoing, diplomatic, relationship-focused, and a strategic networker. Expect authentic connection balanced with strategic networking. Alex understands that relationships are built on genuine value exchange, not just transactions.
What Alex Does
Alex specializes in relationship building and community management. Here are the core capabilities Alex brings to your team:
Core Capabilities
- External Relations: LinkedIn networking, partnership outreach, collaboration opportunities
- Customer Relations: Account nurturing, relationship scoring, loyalty programs, retention
- Brand Representation: Thought leadership positioning, speaking opportunities, industry presence
- Community Management: Forum participation, group engagement, community building
- Relationship Intelligence: Contact management, interaction tracking, relationship mapping
Your Public-Facing AI Representative
Beyond building your network, Alex can represent your brand publicly. Deploy Alex via a chat widget on your website, or let customers reach you through @mentions in ASI:One. Alex becomes your 24/7 customer engagement specialist.
The Public Representative Role
When visitors interact with your AI through a chat widget or @mention, Alex represents your brand. You control what Alex can access and share. Configure domain-restricted web search so Alex only references your official content, keeping responses accurate and on-brand.
Chat Widget Deployment
Embed Alex on your website as a chat widget. Answer customer questions, guide visitors to products, and provide support around the clock.
ASI:One @Mentions
Users can @mention your AI in ASI:One to interact with your brand. Alex responds using your voice and knowledge, extending your reach.
Domain-Restricted Search
Configure web search to only search your website. Alex references your official docs, FAQs, and product pages, never competitor content.
Customer Support
Handle common inquiries, route complex issues to your team, and maintain consistent support quality without burning out.
How Public Access Control Works
- You (the owner): Full access to all capabilities, including unrestricted web search. This is always on when you chat with your own AI.
- Public visitors: Access controlled by your settings. Enable or disable web search for public interactions. When enabled with a domain, Alex only searches your website.
- Domain restriction: Set your website URL, and Alex will only search and reference content from that domain. Perfect for customer-facing AI that should stay on-brand.
Shopify Integration and AI-to-AI Commerce
Connect your Shopify store and Alex becomes your 24/7 sales specialist. Alex learns your product catalog, pricing, and inventory, then presents products to visitors via chat widget, @mentions, and even to other personal AIs shopping on behalf of their users.
AI-to-AI Commerce
When someone asks their personal AI in ASI:One to find a product, that AI can interact with your Alex to browse your catalog, get recommendations, and facilitate purchases. Your store becomes accessible to an ecosystem of AI agents, not just human visitors.
Product Knowledge
Alex learns your entire Shopify catalog, including products, variants, pricing, and availability. Accurate answers to any product question.
Purchase Facilitation
Alex guides visitors to the right products and provides direct checkout links. Transactions complete on your Shopify store.
AI Agent Customers
Personal AIs from ASI:One can query Alex about your products and make purchases on behalf of their users.
Expanded Reach
Your store becomes discoverable to an ecosystem of AI agents. Each AI that finds your products brings potential customers.
Learn more: See the full Shopify Integration capability page for setup instructions, use cases, and details on AI-to-AI commerce.
How Different Creators Use Alex
For Podcasters
Identify potential guests, reach out for collaborations, engage with listener communities, and build industry relationships.
For Creators
Connect with other creators, identify collaboration opportunities, engage with communities, and build authentic relationships with your audience.
For Solopreneurs
Build professional networks, identify partnership opportunities, nurture client relationships, and establish thought leadership in your space.
For Businesses
Deploy Alex as your customer-facing AI. Answer product questions, guide purchases, and provide support via chat widget or @mentions, all while staying on-brand.
Example Tasks for Alex
Here are examples of what you might ask Alex to do:
- "Identify and reach out to 10 potential strategic partners in my industry"
- "Create customer health scoring system and nurture at-risk accounts"
- "Research speaking opportunities and draft applications for 5 relevant conferences"
- "Engage authentically in 3 industry communities for thought leadership"
- "Draft personalized outreach messages for potential podcast guests"
How Alex Works With Your Team
Alex builds relationships that support the work of your entire team:
Alex + Clara (Content)
Alex identifies what topics resonate with your community, Clara creates content that addresses those interests. Community feedback informs content strategy.
Alex + Eva (Scheduling)
Alex identifies partnership opportunities, Eva coordinates the meetings. Relationship building requires follow-through on scheduling.
Alex + Otto (Tracking)
Alex identifies opportunities, Otto tracks them in your systems. Partnership pipelines need the same rigor as sales pipelines.
Setting Up Your Public AI Representative
Ready to deploy Alex as your public-facing AI? Follow these steps to configure customer engagement:
Step 1: Train Alex on Your Knowledge
Upload your documentation, FAQs, product information, and brand guidelines. Alex uses this knowledge to answer customer questions accurately. The more context you provide, the better Alex represents your brand.
Step 2: Configure Domain-Restricted Search
In your AI settings, set your website URL for domain-restricted web search. When public visitors interact with Alex, web searches will only return results from your domain. This keeps Alex focused on your official content.
Step 3: Deploy the Chat Widget
Add the chat widget to your website. Visitors can ask questions, get product recommendations, and receive support. Alex responds in your voice, using your knowledge and staying within your configured boundaries.
Step 4: Monitor and Refine
Review conversations to see how Alex is performing. Add more knowledge for topics that come up frequently. Refine Alex's personality to better match your brand voice. Continuous improvement leads to better customer experiences.
Key Integrations
Alex connects with your relationship management tools and customer engagement platforms:
Shopify
Connect your store for product knowledge, recommendations, and AI-to-AI commerce capabilities.
Chat Widget
Embed Alex on your website for 24/7 customer engagement. Answer questions, guide visitors, and capture leads.
Professional Networks
LinkedIn, Twitter integration for networking, outreach, and thought leadership positioning.
CRM Systems
HubSpot, Salesforce, Pipedrive integration for contact management and relationship tracking.
Event Platforms
Eventbrite, Meetup integration for event discovery and speaking opportunity research.
Communication Tools
Calendly, Zoom integration for meeting coordination and follow-up management.
Support Platforms
Intercom, Zendesk integration for seamless handoff when complex issues require human support.
The Relationship Advantage
Alex represents a unique differentiator in your AI team. While content and operations can be automated, authentic relationship building requires a thoughtful, human-like approach. Alex helps you:
- Scale Personal Touch: Maintain authentic connections even as your network grows.
- Never Forget: Remember important details about contacts and follow up at the right time.
- Strategic Networking: Focus on relationships that align with your goals.
- Consistent Engagement: Stay present in communities without constant manual effort.
Ready to Add Alex to Your Team?
Start building authentic connections, engaging customers at scale, and selling through AI-to-AI commerce. Alex is ready to represent your brand.