Getting Started with Your Community AI: Simple Setup Guide

January 14, 2025/1 minute reading

Setting up your Community AI has never been simpler. This guide walks you through the foundational steps to get started, from adding your website to building knowledge through natural conversations. Empower your community with AI-driven support today!

Flockx - Getting Started with Your Community AI: Simple Setup Guide

01 Add Your Main Website

Adding your website allows your Community AI to share accurate and consistent information, including updates like blog posts, events, and services. This ensures your community stays informed and engaged while reducing the need for manual updates or messaging.

  • Click the edit icon on your Community AI's banner to access the edit page
  • Add your community's primary website URL in the app
  • Make sure this website contains your core community information
  • The AI will be able to reference all public content from this domain
Pro Tip: Before adding the URL, ensure your website is up-to-date with:About/Mission information, Community guidelines, Membership details, Important announcements, Contact information, and Resource pages
Community AI Knowledge Base Setup

02 Building Knowledge Through Chat

Easily expand your AI's knowledge by sharing details beyond what's on your website:

  • Fragmented knowledge across different platforms
  • Latest news and announcements
  • Unwritten community traditions and culture
  • Specific processes and procedures
  • Common questions and their contextual answers
Pro Tips for Chat Knowledge Building:
  • Start with the most frequently asked questions
  • Break down complex topics into clear explanations
  • Test the AI's understanding by asking sample questions
  • Add new information through chat as your community evolves
Community AI Knowledge Base Setup

03 Leveraging Your AI

Once your AI has built its knowledge base, you can leverage it in multiple ways:

  • Use it as a co-founder to brainstorm and generate engaging content for members
  • Deploy it where your members are already active to provide instant support
  • Have it answer member questions using accumulated community knowledge
  • Get help creating posts, newsletters, and announcements
  • Use it to maintain consistency in community communications
Pro Tip: Think of your AI as a knowledgeable team member who can help both you and your members 24/7

04 Want to Do More?

Want to supercharge your Community AI with advanced knowledge sources? Check out our premium integration guide to learn how you can:

  • Connect activity feeds from your community platforms
  • Integrate specific knowledge sources (Notion, Drive, etc.)
  • Set up automated event syncing
  • And more!

Ready to Explore Advanced Integrations?

Unlock new possibilities for your community by scheduling a call with us.